Terms of Service
Welcome to SeniorWise. By accessing and using our services, you agree to be bound by the following terms and conditions. Please read them carefully to understand your rights and obligations. These Terms of Service apply to all users of our services, including clients, partners, and visitors.
1. Acceptance of Terms: By using our website and services, you affirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you do not agree to these terms, please refrain from using our services.
2. Services Provided: SeniorWise specializes in legal advisory for seniors, offering guidance on estate planning, elder law, guardianship, and other related services. Our aim is to empower seniors and their families to make informed decisions regarding their legal needs.
3. Client Responsibilities: Clients are expected to provide accurate and complete information to facilitate our advisory services. SeniorWise is not liable for any consequences arising from any inaccuracies or omissions in the information provided.
4. Communication: You may contact us via email at office@seniorwiseco.com or by phone at +1 403-457-1144 for any inquiries. We encourage open communication to ensure your needs are met effectively.
5. Intellectual Property: All content provided on the SeniorWise website, including text, graphics, logos, and images, is the property of SeniorWise and is protected by copyright and intellectual property laws. Unauthorized use of our content is strictly prohibited.
6. Confidentiality: We prioritize your privacy and confidentiality. Any personal information shared with us will be kept secure and used solely for the purpose of providing our services. For more details, please refer to our Privacy Policy.
7. Limitation of Liability: SeniorWise shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. Our liability is limited to the maximum extent permitted by law.
8. Modifications to Terms: SeniorWise reserves the right to modify these Terms of Service at any time. We will notify you of significant changes via email or through a notice on our website. Continued use of our services after modifications indicates acceptance of the updated terms.
9. Governing Law: These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta and the Federal laws of Canada applicable therein. Any disputes arising from these terms will be addressed in the appropriate courts of Calgary, Alberta.
10. Contact Information: For any questions or concerns regarding these Terms of Service, please reach out to us at our office located at 1131 Kensington Rd NW, Calgary, AB T2N 3P4, Canada. Your understanding and compliance with these terms are greatly appreciated as we strive to provide valuable legal advisory services for seniors.
Terms of Return
At SeniorWise, we understand that navigating the complexities of legal matters can be challenging, especially for seniors. Our commitment is to provide you with the highest quality of service and support in all your legal needs. To ensure clarity and transparency, we have established the following terms of return for our services.
1. Eligibility for Return: Our terms of return apply to any legal advisory services purchased through SeniorWise. If you feel that our services did not meet your expectations or requirements, you may be eligible for a return within 30 days of the initial consultation.
2. Requesting a Return: To initiate a return, please contact our office via email at office@seniorwiseco.com or call us at +1 403-457-1144 . We encourage you to provide specific details regarding your experience to help us improve our services.
3. Documentation Required: When requesting a return, please include any relevant documentation that supports your claim. This may include details of your consultation, agreements signed, or communications exchanged with our team.
4. Review Process: Once we receive your return request, our team will review the details provided. We aim to process all return requests within 14 business days. During this period, we may reach out for additional information if needed.
5. Refund Policy: If your return request is approved, we will initiate a refund to the original payment method used at the time of purchase. Please allow up to 10 business days for the transaction to appear on your account statement.
6. Non-Refundable Services: Please note that certain services may be deemed non-refundable. This includes situations where services have been fully rendered, or advice has been given that resulted in legal action or decisions made by the client.
7. Feedback and Improvements: At SeniorWise, we value your feedback. If your return is granted, we encourage you to share your insights. Your input is essential in helping us enhance our legal advisory services tailored specifically for seniors.
8. Changes to Terms: SeniorWise reserves the right to modify these terms of return at any time. All changes will be reflected on our website, and we recommend reviewing the terms periodically to stay informed.
9. Contact Us: Should you have any questions regarding our terms of return or require further assistance, please do not hesitate to reach out. You can contact us at our Calgary office located at 1131 Kensington Rd NW, Calgary, AB T2N 3P4, Canada.
10. Commitment to Seniors: Our mission at SeniorWise is to empower seniors with the legal knowledge and support they deserve. We appreciate your trust in our services and are dedicated to ensuring your satisfaction in all aspects of our legal advisory offerings.